You can cancel your order before the product has been shipped. To cancel your order call our Phone no. +1647 824 2554. If the order has been shipped, we will not be able to cancel the order. Instead, you will have to raise an exchange request once you receive the order.
1. We provide all our customers with a 7-day exchange for all orders. If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. Please note that in case of an exchange the customer will have to ship the product back to us.
2. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If the tags are removed it will be considered that the product is used and will not be accepted for exchange.
3. For minor colour and design variations in the products from the photographs shared on the website would not be eligible for a refund.
Products purchased during any seasonal Sale:
Sale items can only be exchanged during the sale period. Once the sale period is over the products cannot be exchanged.